



Click the Unlock icon in the bottom-left, then enter your Mac username and password.On the Menu Bar, click the Apple menu then select System Preferences.Click the System Preferences icon in your Dock.On the customer's Mac, navigate to the System Preferences by doing either of the following:.Note: Access to this feature is dependent upon your user group settings or your individual user settings, which are set by your administrator.
WINDOWS REMOTE CONTROL FOR MAC FOR FREE
You can connect to your customer's Mac in a view-only session and walk them through the steps using Chat, or send them these instructions to perform on their own. On your Windows, Android, or iOS device: Open the Remote Desktop app (available for free from Microsoft Store, Google Play, and the Mac App Store). Microsoft Remote Desktop clients let you use and control a remote PC.
WINDOWS REMOTE CONTROL FOR MAC MAC OS
In order to remotely control your customer's Mac running macOS Catalina, the steps below must be performed on the customer's Mac. Quick and easy remote access to Windows, Mac OS X, and Linux computers. New security features have been added to macOS Catalina (10.15) that require additional permissions for using the full feature set of the GoToAssist Expert desktop applications for Windows and Mac and/or RescueAssist. HELP FILE How can I remotely control a customer's Mac running macOS Catalina using GoToAssist Remote Support?
